Q: What
types of vehicles are available in your fleet?
A: Our fleet includes executive
Executive Sedan, Premium SUV, Passenger Sprinter Van, Luxurious Sprinter
Limo, Elegant Stretch Limousine, and the Spacious Party Bus.
Each vehicle offers different features and capacities to suit various needs and occasions. Please visit
the Fleet page to get more
information.
Q: How many passengers can the
Mercedes Sprinter Limo Van accommodate?
A: We offer various models of the Mercedes Sprinter Limo Van that
can accommodate between 8 to 18 passengers. All models are listed under the Fleet tab. Please call us at
305-787-3685, and our team will help
you choose the most suitable option.
Q: Do you
offer long-distance trips?
A: Yes, we provide professional chauffeured
transportation to the South Florida's most desirable destinations, including
Miami, Fort Lauderdale, West Palm Beach,
Naples, Orlando, Key West, and more. We always
coordinate all the trip details, carefully plan the route, and can recommend the best
destinations.
Q: How do I make a
reservation?
A: You can make a reservation online by clicking the Quote tab, emailing us at
[email protected], or by
calling us at 305-787-3685. Our customer service team is available to
assist you with your booking.
Q: Can I book the
Sprinter Limo Van or Party Bus on a short notice, or do I need to book in
advance?
A: MIAMI LIMO SERVICE is committed to providing excellent service
at all times. Please feel free to contact us whenever you need a Sprinter Limo
Van or a Party Bus for any special
occasion, and we will do our best to accommodate your needs.
Q: What is your cancellation policy?
A:
Cancellation policies vary depending on the vehicle type and service booked. Please refer to our Terms & Conditions for
detailed information on our cancellation policies.
Q:
Are your vehicles and drivers licensed and insured?
A: Yes, all our vehicles are
fully licensed and insured, and our drivers are professionally trained, licensed, and insured for your
safety and peace of mind.
Q: Do you offer airport
transfer services?
A: Yes, we provide airport transfer services to and from all
major airports in the region including the Miami International Airport (MIA),
Fort Lauderdale-Hollywood International Airport (FLL), and Palm Beach
International Airport (PBI). We offer meet-and-greet service and monitor flight
schedules to ensure timely service.
Q: Can I request
specific amenities in the limo?
A: Absolutely! We can accommodate a variety of
special requests, such as specific beverages, decorations, or music preferences. Please mention your
requests at the time of booking.
Q: How far in advance
should I book my limo service?
A: We recommend booking as early as possible to
ensure availability, especially for special events or peak seasons. However, we will always do our best
to accommodate last-minute bookings.
Q: Is there a
minimum rental time for the limo service?
A: Minimum rental times vary based on
the type of service and vehicle. Please contact us at 305-787-3685 for specific details regarding minimum
rental times.
Q: Are your limos equipped with
Wi-Fi?
A: Some of our vehicles are equipped with Wi-Fi. Please request this
feature when making your reservation if it is essential for your trip.
Q: Do you offer services for special events like weddings or
proms?
A: Yes, we specialize in services for all types of special events,
including birthday party, bachelor and bachelorette
party, wedding ceremony, school proms,
sporting and corporate events, concerts, city tours,
bar hopping, wine tours, and more. We can customize our services to
meet the unique needs of your event. Call us at 305-787-3685 for a quick consultation with our team
to book your trip.
Q: What is the recommended tipping for the
driver?
A: The limo industry standard gratuity is around 20% of the total
fare.
Q: Do you have a lost and found
policy?
A: Yes, if you believe you have left an item in one of our vehicles,
please contact us as soon as possible. We will make every effort to locate and return your
item.
Q: Are pets allowed in the
limos?
A: Pets may be allowed in some of our vehicles with prior approval. Please
inform us at the time of booking if you plan to travel with a pet.
Q: Do you offer hourly or point-to-point
services?
A: Yes, we provide both hourly hire and point-to-point services. Hourly
hire is great for events where you need flexible transportation, while point-to-point is ideal for
direct transfers.
Q: Are your limos equipped for
accessibility?
A: We strive to accommodate all our clients. Please inform us of
any special accessibility needs at the time of booking, and we will do our best to meet
them.
Q: Can we bring our own music or entertainment
for the ride?
A: Yes, most of our vehicles are equipped with sound systems that
can connect to your devices. Feel free to bring your music to personalize your experience.
Q: What safety measures are in place for your
services?
A: Your safety is our top priority. Our vehicles are regularly
maintained and inspected, and our drivers are trained to follow all safety protocols, including COVID-19
measures, if applicable.
Q: Do you provide child car
seats or should we bring our own?
A: We can provide child car seats upon request.
Please specify the age and weight of the child when booking to ensure the appropriate seat is
provided.
Q: Is there a dress code for the
chauffeurs?
A: Our chauffeurs are professionally dressed, typically in a suit and
tie, to provide a high standard of service.
Q: Can the
limo be decorated for special occasions?
A: Absolutely! We offer decoration
services for events like weddings, birthdays, or anniversaries. Please discuss your requirements with us
in advance.
Q: How are your chauffeurs
trained?
A: Our chauffeurs undergo rigorous training in driving, customer
service, and local geography to ensure they provide the best service possible.
Q: Do you offer corporate accounts or
packages?
A: Yes, we offer corporate accounts with flexible packages tailored to
business needs, including airport transfers, executive travel, and event transportation.
Q: Is smoking allowed in the limos?
A: All our
vehicles are non-smoking to ensure a clean and fresh environment for all passengers.
Q: Can I change my reservation details after
booking?
A: Changes to reservations are subject to availability. Please contact
us at 305-787-3685 as soon as possible to
make any changes.
Q: Do you have a privacy policy for
client information?
A: Yes, we have a strict Privacy Policy. Your personal
and travel information is confidential and is used solely for the purpose of providing our
services.
Q: How is the total charge for my ride
calculated?
A: Charges are based on the type of vehicle, duration of the rental,
distance covered, and any additional services requested. We will provide a detailed breakdown of costs
with your quote.
Q: Do you offer gift certificates or
vouchers for your services?
A: Yes, we offer gift certificates that make a
perfect gift for special occasions. Please contact us for more details.